Testimonials

Magic Matt's Brilliant Blinkys strives to provide the best product quality and customer service possible. Please read some actual email threads from past customers. Please note these are real unedited emails. When shipping thousands of blinkys there are bound to be some problems and mistakes. The key is how they are resolved. These emails illustrate our commitment to excellence:

"Matt, Thanks for your reply. It was a mix-up on this end but thanks for letting me know that they had arrived - it prompted a followup to locate them. By the way, the blinking flag stars are wonderful and exactly the right touch for my campaign! Thanks!" -Teri Cox, Douglas County, Colorado assessor candidate

"Magic Matt- Thanks for ensuring that we got our blinkie order last week. We had a 40th Anniversary Party for our hospital with a 1960's theme, and we handed out blinkies to our 450 guests. It was fantastic. I also forwarded your contact information to a Vice President at the University of Maryland, so hopefully that will get you some more East coast business coming your way! Thanks for your business, and I wish you the best in the future." -Adam Richman, Development Coordinator
Baltimore Washington Medical Center Foundation

"Matt,I just wanted to let you know that the Shoot For A Cure blinky necklaces are awesome!!! I was not expecting the necklace to come individually bundled with a pretty silver twist tie! That makes my life so much easier - we unwrapped them before we got them to the venue, and didn't have to worry about them getting tangled!! Thanks, Matt! I'm off to my event. Kind regards," -Kathleen McNeill Senior Development Officer - Special Events Office of Philanthropy Henry Ford Health System

"Hi Matt- first of all - thanks for the super quick shipment; also, I want to order replacement batteries for the stellar hearts, which kind do I need? Thanks" -Suzanne Easter Party Planner

"Thanks Matt - btw - I just referred another event planner to your site. I'll be calling to order soon!" -Sherrill Kinsler Behind The Scenes Event Co.

Hey Matt,

I took a little time today to try and take a few pictures of my car with the blinky's I purchased from you. Although the pictures are not as great as I wished they could be (it was my first time shooting night pictures), I think the images say enough. Anyway, I've put together a 'web page' of sorts to show you what topics I would hit on for your copy. The link you can access it by is at the bottom of this email. You want to touch on the 'no permanent installation work required' aspect, because I've got undercarriage neons on my car, and the install for those was not what you'd consider fun, and other car enthusiasts would agree, I'm sure. You also want to talk about the versatility - never the same design twice, multiple color selections, some flash, some don't. Make sure you mention the night light shows, too.

Also, I spoke to the guy I got your company name from yesterday, and he is going to get me some still shots of his car all lit up, as he says he typically uses hundreds of your lights on his car when at night shows. He said it'd be cool if you used them, as well. I also have a couple of video snips of my car lit up, and I'm happy to share them with you if you would like. I must say, I was very impressed that of the 85 lights I received, only 1 of them had batteries that were used up already. I can't wait to use them in the next night lights show I will attend!

Please let me know if you have any questions or need anything else!

Here's the web page listing, but just know that there are no links to this page, as it is just something for you to see.

http://nwaptcruiserclub.com/Blinkee.htm

Thanks,

Anita Parks

THANKS - I love it all!! The martini BLinkee are GREAT!!
Have a nice Holiday.
Tonya

Matthew Jacobs <matt@wear-flashing-jewelry.com> wrote:

Hi Tonya,

Thanks for your order. Glad to hear you got part of it already. The rest is to be delivered on time today. I say on time because you chose "Air Service" which is UPS 3-day, and thats how it was shipped. Here is your tracking info:

Important Delivery Information

Scheduled Delivery: 29-November-2007

Shipment Detail
Ship To:
Tonya xxx
40 xxx
xx xx
NY
11754
US

Number of Packages 1
UPS Service: 3 DAY SELECT
Weight: 1.3 LBS

Tracking Number: 1Z4E308-----------------

Click here to track if UPS has received your shipment or visit
http://www.ups.com/WebTracking/track?loc=en_US on the Internet.

Magic Matt Matt Jacobs blinkee.com 415.261.0675 High fashion for the twenty-first century.

Tonya Kaiser wrote:
> transaction ID: 3TA22574-------------
> Good Morning - my name is TONYA KAISER, I placed and order on Monday, hoping to get EVERYTHING by Wed. only 25 Snowflakes, and 10 Candy Canes [got here so far]. I NEED THIS ORDER BY SAT. for a Party that I have organized. I have used you in the past when I worked for Fantasy Music, your product is a little bit more exensive but it is a good product and the items work and the mag. stick. PLEASE LET ME KNOW WHEN I WILL BE RECEIVING the other items. This is VERY IMPORTANT has you have already charge me CC.
> PLEASE CALL OR EMAIL ME AS SOON AS POSSIBLE
> 516 322 xxxx
> Tonya@xxx.com
> www.northforkxxx.com
> THANKS
> Tonya

Hi Matt!
I just wanted you to know that I DID receive the Nutcracker blinking pins in time and sold out in one hour!
Thanks so much for your help and I look forward to doing business with you in the future.
Debbie Loving

Matt,

I loved my necklaces I just received. I had ordered these twice before (not your company) and never received any that worked and finally a company that stands by their products!! This is the second time I ordered from you. Each time you sent a freebie in my order.

WHAT A GREAT COMPANY!!!

Happy Holidays to you and your bride.

Sincerely a VERY satisfied customer.

Tena Crabtree

Dear Matt,

Just wanted to thank you so much for my order. As promised I received it before Christmas and am very pleased with it. I have purchased blinkees before from other companies only to have them not work. Yours however did except for 1 , but with the enclosed extra batteries that you gave I was able to fix it . The enclosed free gifts are also a nice surprise. I buy these types of items frequently and will now buy all my blinkees and cups from you. Thank you so much for the great work.

-Lily of LilMarkets.com

Matt, hi.

I just wanted to touch base with you and to tell you that we had a really great event, and that the blinkees played a large part in that! People loved them.
Thanks for going the extra mile to get them shipped out on such short notice, and thank you for the great unit price.
Also, we had several vendors from other NA areas at our event (Contra Costa county, Monterey Bay, Marin county), who were selling t-shirts, belt buckles, jewelry, etc., and each of them came up to me and told me how unique and COOL the blinkees were, and asked for your contact info, so hopefully you'll be getting some additional business out of this event.

Best,

Andrew Smith

Hi Matt,

Just wanted to thank you for the speedy shipment of additional martini/wine glass blinkee product. I was very wowed at the fact that they came 2 days after I ordered them. I was also fine with the substitution of the wine for the out of stock martini item.

All the best.

Bob Lehman

I received the glasses yesterday. They are way cool!!!!!! I’ll look in the mail for the gloves.

Thanks a lot Matt! Your product is awesome.

Janine

Hi Matt!!!
These are wonderful, and our first 25 already sold almost all out!!! Need more for next Monday night! The scoutsa love them for Trick or Treat!!!!! They arrived in just a couple of days the last time. Please do again:)

Oh thank you for letting me keep the blue ones - I was gonna return then in good customer policy. I really admire/like dealing with your business and your selcetion/cost are very cool just to let you know. Click Me!

Larry

Hi Matt!

It was a pleasure talking with you today – especially since you answered the phone personally. That puts you right up there in my “top professionals” list!

As we discussed, we are interested in the USA Smiley Body Light pin with magnetic backing, 2000 each, imprinted.

Please send the sample to my attention at the address below. Once we receive it, we will be able to determine the imprint. Probably will just be our logo on the top of the hat, but it may be too small for that (see attached).

Again, I appreciate your knowledge and technical explanation of the construction of the pins. You know your product and communicate well to assist your customers. Perhaps that’s how you’ve earned your “Magic Matt” name? I’m sure we will enjoy working together.

Thank you, again,

Maribeth

Just wanted to let you know that the orange blinking sunglasses I had ordered for my son's grade for Halloween were a big hit. I've had a couple of parents contact me asking where I got them and wanted to let you know that I recommended you highly. I was very pleased with the product quality and your customer service - both in the delivery and problem solving for the pairs that didn't work.

Thanks for making a bunch of 2nd graders so very happy this Halloween!

Kristi Harris

Hi Matt -
Apologies for the delay; I was out of town, and then we were between shows at the theater and thus not needing the glove for working the parking lot
.
The one glove that works is sensational! I get sooo many comments, and lots of people want to know where I got it. I would like to have a small supply of your cards to give to interested people.

The glove that works blinks in a rotating pattern, and everything lights up except the middle finger. Keeps me from being rude, I guess, but I would rather have all 5 working.

The other glove just does not light at all; one finger lit one time, but not again.

I have the original packaging and I did not see any extra batteries. Each glove appears to have 2 in it ... is that correct, or is one an extra? Did not want to wiggle around the wiring or anything.

I will be parking at only two more shows this month, so no big rush. Let me know what I should do, please.

Thanks -
Nancy

----- Original Message -----
From: Matt Jacobs
To: Nancy
Sent: Friday, October 16, 2009 8:18 AM
Subject: Re: Order Update

Hi Nancy,

I'm sorry to hear one of the gloves doesn't seem to be working. Before I can replace it I need to be sure it truly isn't working. I included extra batteries in the package. Will you please try replacing the batteries to see if that makes it work?

thanks,

On Fri, Oct 16, 2009 at 8:58 AM, Nancy wrote:

Hi Matt:
Gloves arrived.
Figured out how to use them; a package insert would be helpful, since the "on-off" sticker wasn't in quite the right position and it took a little thinking (and peeking into the battery compartment) to see the switch.
One glove works, one does not.
I was expecting red gloves, not white, but these (white with red lights) will work very well. At least, the one that lights up will. What do I do about getting a replacement for the other?
Thanks.

Nancy
Petaluma

----- Original Message ----- From: "Matt Jacobs" <matt@blinkee.com>
To: "Nancy "
Sent: Wednesday, October 14, 2009 2:43 PM
Subject: Order Update

Magic Matt's Brilliant Blinkys
------------------------------------------------------
Order Number: 2683
Detailed Invoice: http://blinkee.com/catalog/account_history_info.php?order_id=2683
Date Ordered: Tuesday 13 October, 2009

The comments for your order are

Tracking: 9101010521297125061384
Matt Jacobs
Hi Nancy, Thanks so much for passing on my information. I really appreciate i...

Nov 22 (1 day ago)
Matt JacobsLoading...
Nov 22 (1 day ago)
Matt Jacobs
to Nancy

show details Nov 22 (1 day ago)

Hi Nancy,

Thanks so much for passing on my information. I really appreciate it. I'm going to send out a new pair of gloves and some business cards. Please keep the others for backups and spare parts.

cheers,
- Show quoted text -

On Fri, Nov 20, 2009 at 5:20 PM, Nancy wrote:

Hi Matt -
Apologies for the delay; I was out of town, and then we were between shows at the theater and thus not needing the glove for working the parking lot
.
The one glove that works is sensational! I get sooo many comments, and lots of people want to know where I got it. I would like to have a small supply of your cards to give to interested people.

The glove that works blinks in a rotating pattern, and everything lights up except the middle finger. Keeps me from being rude, I guess, but I would rather have all 5 working.

The other glove just does not light at all; one finger lit one time, but not again.

I have the original packaging and I did not see any extra batteries. Each glove appears to have 2 in it ... is that correct, or is one an extra? Did not want to wiggle around the wiring or anything.

I will be parking at only two more shows this month, so no big rush. Let me know what I should do, please.

Thanks -
Nancy

----- Original Message -----
From: Matt Jacobs
To: Nancy Wilson
Sent: Friday, October 16, 2009 8:18 AM
Subject: Re: Order Update

Hi Nancy,

I'm sorry to hear one of the gloves doesn't seem to be working. Before I can replace it I need to be sure it truly isn't working. I included extra batteries in the package. Will you please try replacing the batteries to see if that makes it work?

thanks,

On Fri, Oct 16, 2009 at 8:58 AM, Nancy Wilson <wilsonna@sonic.net> wrote:

Hi Matt:
Gloves arrived.
Figured out how to use them; a package insert would be helpful, since the "on-off" sticker wasn't in quite the right position and it took a little thinking (and peeking into the battery compartment) to see the switch.
One glove works, one does not.
I was expecting red gloves, not white, but these (white with red lights) will work very well. At least, the one that lights up will. What do I do about getting a replacement for the other?
Thanks.

Nancy
Petaluma

----- Original Message ----- From: "Matt Jacobs" <matt@blinkee.com>
To: "Nancy "
Sent: Wednesday, October 14, 2009 2:43 PM
Subject: Order Update

Magic Matt's Brilliant Blinkys
------------------------------------------------------
Order Number: 2683
Detailed Invoice: http://blinkee.com/catalog/account_history_info.php?order_id=2683
Date Ordered: Tuesday 13 October, 2009

The comments for your order are

Tracking: 9101010521297125061384

--
Magic Matt
Matt Jacobs
415.261.0675

Blinkee.com
Fashion for the Twenty-First Century

|
Nancy Wilson
to Matt

show details 11:18 PM (14 hours ago)

Wow, more than fair; thank you!
The last performance of the current show (La Boheme, at the Cinnabar Theater) was last night, and I don't work again until early January (an 1-woman Ella Fitzgerald show by Kim Nalley) so the gloves will not get a workout till then. . . but I will be armed with your cards. All I have been able to tell people when they've asked is "Blinkee dot com", so who knows if anyone will actually get to you that way or not. I think my favorite comment was "just like Michael Jackson!" I know it was only the glove . . . hard to mistake a somewhat pudgy, almost-70-year-old granny for Michael Jackson.

Thank you again . . . and come see a show at the Cinnabar sometime! (www.cinnabartheater.org)

Nancy